Frequently asked questions


 
Which ingredients do I need to bake the perfect cake?
 

To start cooking, you need to know which ingredients you will need to bake the perfect cake!

Source: 
VisionsPictures.com Kitchen:Horticultural & botanical imagery. 

Technics:
Internet, VisionsPictures account.

Contains:
The best picture flavours to spice up your website, catalogue, promotional items, tags & labels, leaflets, posters, digital newsletters.. any item that needs visual representation.

 

Sign in / register
 

To view the complete botanical picture library you will need your own VisionsPictures account. To register your details to set up your account, click HERE, or go to the REGISTER page.
To sign in, use the menu item “Log in for most results” located at the top right of this website.Not yet your own personal account?Next to this sign in option you will also find our register option, fill in all required fields and save your details to create your account.

 

My account
 

Why have your own account on VisionsPictures?
After signing in, the menu item My Account located at the top of this website,gives you the privileges to view the complete content of our botanical picture library, use tools such as our lightbox menu, advanced search possibilities and download high resolution print ready files 24/7!

In 'My account' you can easily adjust your data, such as your e-mail address, your password or your (company) details. When changed, click save and all information will be stored. 'My Pictures' and 'My invoices' will give you the choice to see into your history with VisionsPictures.

 

Home Page
 

Welcome to our homepage!
On this page you will find several clickable options to view ideas what to find in our picture database. Our galleries offer you suggestions which keyword to use.

Sign up for our newsletter to stay in the picture!!

 

Quick & Advanced search Finding the most perfect picture
 

Quick search 
You can do a quick search using the search box located on the top left of this website.Enter one or more keywords in the search box. A dropbox with additional options appears for you to specify your search if relevant.

Advanced search
More search options gives you the most options for finding the perfect picture you need. To filter and refine your search, below the quick search box click advanced search. Enter one or more keywords in the search box and make your choice to refine your search with choosing color, date, orientation, style, categories, collection or photographer.

Search guidelines
You may search using horticultural keywords such as; tulipa, perennial or tree. Or botanical lifesyle and activity keywords such as; hand, playing or gardening. You can search as well for an image ID such as; VISI12345 or ELBO12345.

The 'wildcard' search
Spelling can be tricky, especialy in Latin. Typing what you know, followed by a * will give results that include what you know, and more.

Refining your search
After you have found an image that you like, enlarge the image and click keywords.
Mark the checkbox of your choice and click enter to specify your search.

To get more visual inspired
Use our galleries, categories, keyword suggestions on our homepage!

Can't find what you are looking for?
Send your picture request to pictures@visions.nl and we will be pleased to send over a nice selection in a lightbox to find your perfect picture match.

 

Lightbox
 

Organise and store your pictures, share your selection with anyone!
And what do you think about the possibility to represent your horticultural products to your clients? Start now using this free marketing tool!

To create a lightbox you can easily click create new lightbox located on the botton of this website.
Fill in the name of the lightbox (required), the description (option) and click save.

Two options to add images to your lightbox:
1. When searching for an image all results will be shown on your screen as small thumbnails. Underneath the thumbnail you will find the option to add an image to your lightbox. The image will be shown as stored in your lightbox at the bottom screen.

2. Enlarging an image click lightbox and find the option to create or select a lightbox. Click add to lightbox after you selected or created a lightbox.

Images will remain to stay in your lightbox until you delete them.

Switch between lightboxes choosing select lightbox in the dropbox menu or click on the name of the lightbox in the lightbox menu you can find in the top of your screen.

Send your lighbox to any e-mail address with a short message in notice.

Edit your lighbox to change the name and/ or description of your lightbox. Easily change the text and click save.

You can download the ZIP file from your lightbox by clicking this option.
This stores all low resolution images in your lightbox on your computer to use, for example in your concept or presentations before buying the high resolution image.

Deleting your lighbox is permanent. Are you sure? Once you delete your lightbox it will be gone..

 

Shopping cart
 

Shopping Cart
Once you have found an image of your choice that you wish to order as a high resolution image, you can easily add this image to your shoppingcart by clicking the shoppingcart icon.
If you enlarge an image of choice, you can calculate your price (see Pricing for explanation) and add the image to your shoppingcart. Close window and clickshoppingcart located on the top of this website. When entering this section you will find your images in the shoppingcart. Ccheck your items in your cart, is this what you want to order? Do all images have a license and a price? To delete or to find information with any image please check options below the thumbnails in your cart from your cart. If you want any comment to be mentioned on your receipt, you can use invoice notation or picture notation for any remark and click save to keep your information stored. Click choose payment method for the next page to go to paypal. Visions also offer the possibility to send over an invoice, please contact our sales team for more infomration; +31 (0) 252 420446 or pictures@visions.nl

PayPal If you finished off your details on the PayPal website, please click return to VisionsPictures to connect back to our webshop and to pick up your pictures in your Visions account.

My pictures Where you can find the records of your downloads. My pictures is located on the top of this website or you can find the option in My Account. To download any image click on download and follow the instructions of your computer settings. (save as, open with..) To download more than 1 picture all in one time, you can easily click  add to zipfile and when finished click download zipfile have a cup of coffee with a piece of cake and see how your pictures easlily find a way to your computer!

My invoices Where you can find the records of your receipts. My invoices is located on the top of this website or you can find the option in My Account. To get your receipts you can easily click download or pdf. Visions does not send paper invoices, only invocies through VisionsPictures.com.

Right Managed (RM)  images VisionsPictures works with RM images only. Right Managed images require a license. User fee depends on the usage of images and can be calculated using our pricing system or can be agreed upon with Visions sales team in an agreement. We will be pleased to offer you an all inclusive pricing for pictures publication used within your company purposes.

Restricted images VisionsPictures represents botanical picture collections of third parties as well as images created by VisionsPictures photographers for our clients which have restrictions for certain usage. Restricted images can not be downloaded directly from our webshop and can be recognized by the Star sign below any thumbnail on our website. Add restricted images of choice to a lightbox and send the lightbox over to pictures@visions.nl. Visions staff will be pleased to obtain release for you. Did you noticed the sign BUT! You do have the option to order? This means that our system has recognised you as an allowed user for ordering anyhow.

License information All images on VisionsPictures.com are copyright protected. Licenses obtained are non transferable. Non-exclusive rights will always be property of Visions and / or licensing partners. A fee must have been agreed upon with Visions before any image is used. With or without Visions logo.

Using our Price RM calculator when enlarging an image will show you the pricing for the license of choice. Please note this license is for a one-time usage only, any re- usage is not allowed without the written permission of Visions.

For a specialized quote please contact us at;
+31 (0) 252 420446 or pictures@visions.nl

Any infringement of the Dutch copyright law will be pursued to the full extent of law. To read our complete terms & conditions, click here

Pricing For a custom made pricing you can view our RM calculator for the options that we offer online. You can easily look at our several custom made offers for picture usage following these steps: Find an image of your choice, enlarge the image by clicking on the image or click the information button (i) below the thumbnail. Click on PRICE. Select the option for usage in the dropbox and follow the steps after that. Custom made pricing is based upon the usage of our images as well as the size that you use and for example, how many catalogues you will produce.

Visions will be pleased to speak to you about an agreement for all inclusive usage within your company publications when relevant. For a specialized quote please contact us at;  +31 (0) 252 420446 or pictures@visions.nl

 

What is stock photography?
 

Stock photography is existing photography that can be used for printing, in books and magazines, in news, on websites, in brochures, leaflets, tags, cappers, posters, catalogues and packaging..Using an image that already exists saves the image buyer the time and expense of a custom photo shoot.

 

Does VisionsPictures only sell horticultural images?
 

On VisonsPictures we only sell “ green” images. We are also specialized in commercial assignment photography.Would like to see more? www.visions.nlfor our portfolio or request more information sending an e-mail to pictures@visions.nlor call +31 (0) 252 420446

 

Does VisionsPictures also do flower & plant assignment photography?
 

Yes! We do. Visions productmanagers will speak to you about your wish list and send an offer based upon an hourly or daily rate as well if there are any models, locations, imaging or any other relevant items involved. For more information please send an e-mail to: pictures@visions.nlor call +31 (0) 252 420446

 

Does VisonsPictures publish catalogs?
 

We do not publish catalogs. Every image in our library can be found on our website. Visions is not a printer and does not produce any catalogues, we are photographers and only sell imagery.

 

My username and or passwork does not work, what do I have to do?
 

Make sure that your CAPS lock is off since your username and password are case sensitive. Check your cookies, cache or privacy level if the problem exists. If this still does not work, please contact our helpdesk: pictures@visions.nlor call +31 (0) 252 420446

 

The system won’t accept my creditcard is there something wrong?
 

If the system is not accepting your credit card, please verify all of the information that was entered, including the credit card number, expiration date, and cvv (security) code. If your credit card is still being declined, please contact the company that issued your card for more information.

 

How do I print an invoice?
 

You can find all of your receipts in your account by following these steps: Login to your account. Scroll to “My Invoices” to view all of your receipts and download the PDF in question and print the PDF from your computer.

 

What browsers are compatible with this website?
 

VisionsPictures has been tested with Internet Explorer, Opera, Safari, Camino and Firefox, on both Macintosh and Windows platforms. For best results, we recommend using Firefox.

 

Does my browser need to be able to accept cookies?
 

VisionsPictures uses cookies to hold your username and/or password. No credit card or purchasing data is stored in the cookie. No personal information is stored in any VisionsPictures.com cookie.

 

What size of image do I need to purchase?
 

Picture size information

All Visions images are 300 DPI (on A4)

A4 vs Us letter
Sheet name Width (mm) Length (mm)
A0                841             1189
A1                594             841
A2                420             594
A3                297             420
A4                210             297
A5                148             210
A6                105             148

 

Why is the image that I downloaded not the size I ordered?
 

The default resolution could be lower than 300 dpi. If you are using Adobe photoshop, go to Image – Image size and find out that the resolution listed is what you have ordered.

 

I have ordered an image for a catalogue printrun of only a few thousand last year, this year I want to use the image again and for promotion as well, does this mean I have to buy the image again?
 

Yes, you do

 

I’m using an image I found through a Google Image search. If it’s on the Internet, doesn’t that mean it’s free?
 

No. Just because an image is on the Internet, it doesn’t mean the image is free to use. You may still need the correct license to use it. There is a difference between an image being online and an image being “in the public domain” (the term given to content that is not owned or controlled by anyone).

 

Why should I worry about copyright infringement?
 

Infringement of copyright may result in monetary damages, lawsuits, and costly legal fees and under some rare circumstances, criminal charges.

 

What is copyright infringement?
 

Infringement can include a violation of the rights of the creator or rights holder. Examples of imagery infringement may include:

• Use of whole or part of an image without permission

• Use beyond the scope of a license or permission

• Adapting an image without permission (art rendering)

• Asking another photographer to identically recreate the image

Q: Who’s responsible when infringement occurs? Responsible parties may include:

• The party that infringed (the photographer or the person that stole the image in the first place), even if unintentionally

• Employees or others who participated in the original infringement

• Anyone who published the infringing image, whether they had knowledge or not

• Anyone who authorized or encouraged infringement